Terms & Conditions

Welcome to Ansary Furniture.
By accessing or using our website www.ansaryfurniture.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these terms, please do not use our website.

1. About Us

Ansary Furniture is a furniture and upholstery service provider offering custom-made furniture, upholstery, curtains, blinds, and related furnishing products in the UAE.

2. Use of the Website

By using this website, you agree that:

• You are at least 18 years old or accessing the website under adult supervision.

• You will use the website only for lawful purposes.

• You will not misuse the website or attempt to damage, hack, or disrupt its functionality.

We reserve the right to restrict or terminate access to the website if these terms are violated.

3. Products & Services

• All products displayed on the website are subject to availability.

• Many of our products are custom-made, so slight variations in color, fabric texture, size, or finish may occur.

• Product images are for reference only; actual products may vary slightly due to lighting, screen resolution, or material availability.

4. Pricing

• All prices are listed in (United Arab Emirates AED) unless stated otherwise.

• Prices may change without prior notice.

• Any additional services such as delivery, installation, or customisation may be charged separately and will be communicated before confirmation.

5. Orders & Confirmation

• Placing an order on our website means you agree to these Terms & Conditions.

• Orders are considered confirmed only after payment confirmation or official order approval from our team.

• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or incorrect information.

6. Payments

• Payments can be made through approved payment methods available on the website.

• Full or partial advance payment may be required for custom-made products.

• All payment transactions are processed securely.

7. Delivery & Installation

• Delivery timelines are estimates and may vary depending on product type, customization, and location.

• Any delays due to unforeseen circumstances (weather, supply issues, etc.) will be communicated.

• Customers must ensure proper site access for delivery and installation.

8. Returns & Refunds

• Custom-made products are non-refundable and non-returnable unless damaged or defective.

• Ready-made items may be eligible for return subject to inspection and approval.

• Refunds, if applicable, will be processed within a reasonable timeframe using the original payment method.

9. Cancellations

• Orders can only be canceled before production begins.

• Once production has started, cancellations may not be accepted or may incur charges.

10. Warranty & Liability

• Any warranty provided applies only to manufacturing defects.

• Normal wear and tear, misuse, improper handling, or damage caused by external factors are not covered.

• Ansary Furniture shall not be liable for indirect or consequential damages.

11. Intellectual Property

• All content on this website (text, images, logos, and designs) is the property of Ansary Furniture.

• Unauthorized use, copying, or reproduction of content is strictly prohibited.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the jurisdiction of UAE courts.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the details provided on our website, www.ansaryfurniture.com.